GoldenReflections.com (Jewels By Koby Ltd) cares about its customers and,
as part of that concern, appreciates that its customers care about how
their personal information is handled by GoldenReflections.com (Jewels By
Koby Ltd)
Our goal is to make your shopping experience the very best we can. This
goal includes keeping your information secure, and to collect, use and
disclose your information only in accordance with this Privacy Policy.
GoldenReflections.com (Jewels By Koby Ltd) promises to abide by this
Privacy Policy and to deal with all personal information in a responsible,
professional and respectful manner. In the unusual circumstance that we
fall short of these goals, GoldenReflections.com (Jewels By Koby Ltd)
promises to make every effort to address and resolve your concerns in an
appropriate, fair and timely manner.
We
collect, use and disclose your personal information only for identified
purposes with your knowledge and consent. We always collect, use and
disclose your personal information reasonably and for reasonable purposes.
We
collect your personal information when you make a purchase from us.
We
collect and use your personal information in order to provide you with the
products you purchase from us, to collect payment from you, to effect
delivery of the products and in order to provide follow-up customer
service and warranty service.
We
may also use your personal information to inform you of products, services
and promotions that we believe may be of interest to you; although we
believe this service to be of benefit to our customers, we understand that
you may not wish to receive such unsolicited information, in which case
you may simply contact us (please see below) and advise us of same or, if
you have received such information via email, you may submit an electronic
request to be removed from our mailing lists.
We
also collect, use and disclose your personal information, including credit
card and debit/account information as applicable, for all purposes related
to obtaining payment for the goods and/or services that we provide in
accordance with your sales order. We collect, use and disclose as little
of your personal information as we can while still ensuring that we can
fulfill our identified purposes. We never sell or trade your personal
information to any person or organization outside of GoldenReflections.com
(Jewels By Koby Ltd). We otherwise collect, use and disclose your personal
information as permitted and/or required by law. When you make a purchase
from us, we will ask you for your name, home address and phone number. For
any online transaction, we will also collect your email address.
You
are required to give us this information to complete your purchase. Should
you choose not to provide it to us for future use; we will delete your
email from our database once the transaction was concluded.
It is
recommended that we have your email so we’ll be able in assisting you if
you have problems or concerns with your purchase in the future,
particularly if you do not retain your sales invoice.
If
you make a purchase using a credit card, we collect your name, billing
address for the card, type of card, card number and card expiration date.
We require this information in order to process your purchase.
If we
are delivering your purchase to you, we require your name, address for
delivery and phone number. If you will be picking up your purchase at a
later time, we require your name and other identifying personal
information in order to verify your identity as the purchaser at the time
of pick-up. We imply your consent to collect, use and disclose your
personal information for the reasonable and necessary purposes set out
above. If, at any time, we wish to collect, use and/or disclose your
personal information for any other purpose, we will notify you of that
purpose and seek your consent to do so. Please also note that, in some
limited circumstances, we are permitted by law to collect, use and/or
disclose your personal information without your consent, with or without
notice to you.
GoldenReflections.com (Jewels By Koby Ltd) uses cookies in order to
facilitate your ability to use the website efficiently and effectively. By
using our website while your browser is set to accept cookies, we imply
your consent to them.
If
you are browsing or shopping online, we and/or our trusted third party
agents track your movement through our website and collect statistics
about your navigation, such as page views and time spent on the website,
using click stream data and tag software. This information about your
visit to our website is then aggregated with the information about other
individuals’ visits. Using this non-identifying information, we strive to
continually improve and enhance the online experience of all of our
customers, to evaluate the success of marketing campaigns and to report on
aggregated site usage. In no case is click stream data or tag software
used by us to collect or store personally identifiable information.
We
reserve the right to revise this Privacy Policy periodically without
notice, and any such revisions will be posted on our website. We encourage
you to consult this Privacy Policy regularly in order to remain informed
of any changes that may impact you and affect our collection, use and
disclosure of your personal information. If, at any time, you have any
queries about this Privacy Policy or any questions or concerns about your
personal information that we hold, please contact us at:
Address: 700 Lawrence Ave West, Toronto, ON M6A 3B4
Contact name: Mark Di Santo
Phone: (416) 256-0924
Fax: (416) 256-0924
Email: info@goldenreflections.com